Digital Signing

9 May 2024

We have now moved to digital signing.

Going forward you will receive an email containing a document to sign and will then be required to use your cell phone number as two factor authentication to access and sign the document. It is a very straight forward and easy to follow system that we hope will make the process of signing documents much easier for our clients as well as increasing the efficiency of our in-office processes.

If you have any questions about this process or need some assistance the first time you receive a document to sign using this method, please get in touch with one of the administration team Nicola or Kate, 03 365 0881.


by Kate Ward-Smith 27 April 2026
We have received notification that there will be road works outside our building on Wairakei Road starting on Monday 4th May 2026 and lasting to approximately the end of July, depending on weather which may impact you getting to our office. Please note the following: - Wairakei Road will operate under a one-way system westbound for the duration of the project between Breens Road and Roydvale/Woolridge Road roundabout (ie. heading towards the airport) so you may need to change the way you approach our building. They will be working on the whole area at the same time, rather than sections. - Hours of construction work are from 7am to 5pm so you need to be careful going in and out of the building during this time. - We will still have client carparks for your use but have been advised by the Council that there will be a period when they need to excavate across driveways and entrances as part of the new watermain and submain installation. At this time access to our carpark may be temporarily restricted. In these instances we will work with you regarding appointment times to work in with this, or alternatively Directors can organise an alternate meeting venue more suitable if necessary. - We will also remind clients of the roadworks when you ring for an appointment so you can allow a different route if necessary. Please contact us with any specific queries you have, but otherwise, please ensure you take care entering and exiting our building. 
by Kate Ward-Smith 25 March 2026
From 1 April this year we will be introducing a new electronic questionnaire to streamline the collection of your year-end information. Each client will receive a tailored online questionnaire, designed to capture the information and documents required to prepare your financial statements and income tax returns. Only once the completed questionnaire and supporting documents are provided will our team begin preparing your accounts. This new process aims to reduce follow-up emails, improve accuracy, and allow us to complete your work more efficiently during our busy periods. Please see our website here for a list of FAQs regarding this new system.
A laptop computer is open and sitting on a table
12 March 2026
If you are considering changing software, including payroll, please feel free to contact us to discuss so we can assist and guide you in this process. We currently recommend using Smartpayroll and Paysauce but happy to discuss this with you. Some key points to consider when changing any software: How savvy are you on the computer – some software can be quite complicated to use. What are you going to use the software for - do you do a budget?