Going forward, we will issue separate invoices for different types of work, rather than combining all work completed during the month onto a single invoice. This applies to services such as: • Annual accounting work • Business advisory • Tax forecasts • Dividend preparation • Other ad hoc work, including client training and queries Our bookkeeping services (payroll, GST preparation, RWT filing, and monthly bill payments) will continue to be consolidated on to a single monthly invoice. Invoice timing is unchanged – invoices are issued during the first week of each month and remain due for payment on the 20th. Prior to the due date, you’ll receive an Activity Statement summarising the total amount due for that month. The statement also includes links to each invoice, making it easy to access a copy if required. If any invoices remain unpaid after the due date, you’ll receive an Overdue Statement showing your outstanding balance as a reminder. If you have any questions about these changes or your invoices in general, please don’t hesitate to contact Kate Ward-Smith or Nicola French in our office.

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